Who are we?

We are a content writing company based in Kentucky, USA, and Nairobi, Kenya. We are not an agency of any sort, including marketing agencies or otherwise. We are a team of freelance writers who work remotely. Our services are offered through this website and our social media pages only. We do not have any physical outlets, such as stores or kiosks.

What personal data we collect and why we collect it

factwisewritingbureau.com collects personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies. We use this data to provide our services and improve our site. For example, we may use your personal data to send you marketing communications or to show you targeted content on our site.

We also collect information about how you use our site, including the pages you visit and the searches you make. This helps us understand what interests our users and helps us improve our site.

We do not sell or rent any of the personal data that we collect to third parties for their marketing purposes.

Comments

factwisewritingbureau.com may allow visitors to post comments on articles. If you post a comment, we will collect your name, email address, and the content of your comment. We use this information to identify you as the author of the comment and to publish your comment on the site.

Media

We do not claim ownership of any Media that is uploaded onto its site by users. Media includes articles, music, photos, and videos.

The Media uploaded by users will be reviewed and its compliance with the pertinent laws of copyright will be determined by factwisewritingbureau.com’s editors.

Contact forms

factwisewritingbureau.com may collect personal data, such as name, email address, and phone number, when visitors submit a contact form. We will use this information to respond to your inquiry. We keep contact form submissions for the period necessary to provide customer service.

Cookies

factwisewritingbureau.com uses Cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize site content based on visitors’ browser type or other information that the visitor sends.

Analytics

factwisewritingbureau.com uses Google Analytics to track user interactions on its website. Google Analytics collects information such as age, gender, and interests of website visitors. This information is used to improve factwisewritingbureau.com’s content and marketing efforts.

Who we share your data with

factwisewritingbureau.com shares personal data with the following third-party providers:

  • Google Analytics
  • MailChimp (for email marketing)
  • SendGrid (for email marketing)
  • PayPal (for payment processing)
  • Fasterpay (for payment processing)
  • 2Checkout (for payment processing)
  • Stripe (for payment processing) 

We also share technical data, such as information about cookies and how you use our site, with these providers.

We take all reasonable steps to ensure that our third-party providers only use your personal data in accordance with our instructions.

Our site may contain links to other sites that are not operated by us. If you click on one of these links, please note that we do not control the other website and cannot be responsible for its privacy practices. Read the privacy policy of any website you visit before providing any personal data.

How long we retain your data

We retain personal data in our archives for the period necessary to provide customer service. We also retain personal data for the period necessary to protect our legal rights and interests, such as enforcing our agreements and defending against legal claims. After this period, we will delete your personal data from our systems.

If you have any questions about how long we retain your data or how to request that we delete your data, please contact us at info@factwisewritingbureau.com.

What rights you have over your data

You have the right to request that we delete your personal data. You also have the right to access, amend, or delete your personal data. To exercise these rights, please contact us at info@factwisewritingbureau.com.

If you do not want factwisewritingbureau.com to keep your personal data, you can request that we delete it. What happens when I ask factwisewritingbureau.com to delete my personal data? We will delete your email address and any other personal information that we hold about you from our marketing database (if applicable), and we will stop sending you marketing emails and newsletters.

Where we send your data

factwisewritingbureau.com’s website is hosted on Namecheap. Namecheap.com transfers personal data outside the European Union and safeguards that data to European data protection standards. Where we send your data to a third-party provider based outside the European Union, we use standard contractual clauses approved by the European Commission which give personal data the same protection that it has in Europe.

Contact information

If you have any questions about how we collect and use your personal data, please contact us at info@factwisewritingbureau.com. You also have the right to complain to the supervisory authority in your country. Our email is info@factwisewritingbureau.com and our phone number is (631)3330101. Thank you for choosing factwisewritingbureau.com!

Additional information

factwisewritingbureau.com collects the following types of personal data:

  • Name
  • Email address
  • IP address
  • Browser type
  • Operating system
  • Interests

factwisewritingbureau.com uses this personal data to:

  • Deliver targeted marketing content
  • Analyze user interactions on the website
  • Track payments for services rendered

How we protect your data

factwisewritingbureau.com protects your personal data using Secure Socket Layer (SSL), an industry standard for encrypting web traffic. SSL is a cryptographic protocol that prevents third parties from intercepting and gaining access to your personal data as it travels through the internet. It converts private information into a secret code that only the server can understand. SSL is automatically enabled on our website when you submit any personal data such as your name, telephone number, or email address. SSL provides security for not only the payment page of our website but also other pages where you submit your personal information.

What data breach procedures we have in place

factwisewritingbureau.com has a data breach procedure that includes the following:

  • – Internal reporting system
  • – Contact mechanisms
  • – Bug bounty program

factwisewritingbureau.com’s internal reporting system is a secure online form that employees can use to report a data breach. The contact mechanisms include email addresses, phone numbers, and post office boxes. The bug bounty program includes a process for employees to report data security issues through our Legal Department. Our Legal Department then notifies management of any significant issues that affect the confidentiality or integrity of personal data or the physical security of our computer hardware and software. Any person who knowingly accesses or discloses trade secrets or other confidential information in violation of law may be subject to criminal, civil, and administrative sanctions.

factwisewritingbureau.com takes data security very seriously and has implemented a number of procedures to protect your personal data from unauthorized access, use, alteration, or disclosure. These procedures include the following:

  • SSL encryption
  • Internal security policies
  • restricted access to personal data
  • employee training on data security
  • regular reviews of our data security procedures

Thank you for choosing factwisewritingbureau.com!

 

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